How to set up proxy access

3rd Jul 2023

𝗨𝘀𝗶𝗻𝗴 𝗹𝗶𝗻𝗸𝗲𝗱 𝗽𝗿𝗼𝗳𝗶𝗹𝗲𝘀 𝘁𝗼 𝗮𝗰𝗰𝗲𝘀𝘀 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗳𝗼𝗿 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝗲𝗹𝘀𝗲

As a parent, family member or carer, you may be able to access services for someone else using linked profiles. This is also sometimes called having proxy access. It needs to be set up by a GP surgery where you and the other person are both registered. You can then access the linked profile by using the NHS App or by logging in through the NHS website,
𝘞𝘩𝘒𝘡 𝘺𝘰𝘢 𝘀𝘒𝘯 π˜₯𝘰 𝘸π˜ͺ𝘡𝘩 𝘭π˜ͺ𝘯𝘬𝘦π˜₯ 𝘱𝘳𝘰𝘧π˜ͺ𝘭𝘦𝘴
Your GP surgery controls what you can do with a linked profile. Depending on the level of proxy access your surgery agrees to give you, you may be able to switch profiles to act on behalf of another person and:
πŸ”Ή book an appointment
πŸ”Ή order a repeat prescription
πŸ”Ή view some or all of their GP health record
𝘞𝘩𝘰 𝘀𝘒𝘯 𝘢𝘴𝘦 𝘭π˜ͺ𝘯𝘬𝘦π˜₯ 𝘱𝘳𝘰𝘧π˜ͺ𝘭𝘦𝘴
You can use linked profiles if:
πŸ”Ή you and the other person are both registered at the same GP surgery
πŸ”Ή your GP surgery has registered you for proxy access
πŸ”Ή your GP surgery uses TPP (SystmOnline) or EMIS (Patient Access)
Your GP surgery can tell you which system they use if you’re not sure.