How to set up proxy access
3rd Jul 2023
𝗨𝘀𝗶𝗻𝗴 𝗹𝗶𝗻𝗸𝗲𝗱 𝗽𝗿𝗼𝗳𝗶𝗹𝗲𝘀 𝘁𝗼 𝗮𝗰𝗰𝗲𝘀𝘀 𝘀𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗳𝗼𝗿 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝗲𝗹𝘀𝗲
As a parent, family member or carer, you may be able to access services for someone else using linked profiles. This is also sometimes called having proxy access. It needs to be set up by a GP surgery where you and the other person are both registered. You can then access the linked profile by using the NHS App or by logging in through the NHS website, https://www.nhs.uk/nhs-app/account/.
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Your GP surgery controls what you can do with a linked profile. Depending on the level of proxy access your surgery agrees to give you, you may be able to switch profiles to act on behalf of another person and:
πΉ book an appointment
πΉ order a repeat prescription
πΉ view some or all of their GP health record
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You can use linked profiles if:
πΉ you and the other person are both registered at the same GP surgery
πΉ your GP surgery has registered you for proxy access
πΉ your GP surgery uses TPP (SystmOnline) or EMIS (Patient Access)
Your GP surgery can tell you which system they use if you’re not sure.
For more information: https://www.nhs.uk/nhs-app/nhs-app-help-and-support/linked-profiles-in-the-nhs-app/